At Zouza, we understand that everyone has a slightly different idea when it comes to the perfect holiday. However you choose to spend your time, we know these moments are precious and an investment in creating incredible memories.
We are passionate about making your holiday exceptional. That’s why we only select high quality luxury holiday properties to share with you and why you will have a dedicated travel specialist handle your booking from start to finish; someone to understand your requirements and make them happen.
PERSONALISED CONCIERGE-STYLE SERVICE
With you every step of the way…
In addition to taking care of booking your luxury holiday accommodation, our concierge-style service will be available to you from the moment you book and can help you arrange all of your holiday extras: airport transfers or car hire; SCUBA-diving or elephant trekking; a private chef, helicopter trip or yacht charter. No-matter how big or small, we are here to help with anything that will make your time just that little bit more special.
Call or chat with us today to discuss how we can make your paradise a reality.
100% SECURE BOOKING
In order to give you total peace of mind when booking with us, your money is secured through our payment protection plan with Protected Travel Services.
PTS provides consumer protection in simple ways:
- You buy a holiday (or part of a holiday) from Zouza
- All money we collect from you is paid directly into an independently controlled trust account
- You are provided with a link to our PTS system which allows you to confirm we have your money in the trust account. The link will also provide you with an online itinerary for your holiday
- We arrange all payments for your holiday to go direct from the trust account to the suppliers. These payments are checked and authorised by the independent trustees
- You will always be protected against the insolvency of Zouza or any of our suppliers from the time you make your first payment until after you have travelled.